Automatically get guest feedback in real time. Get alerts when a guest is upset on-site. Stop bad reviews before they're written.
Drive more profitable revenue on autopilot with customized incentives. Keep your guests coming back with personalized service.
See every guest’s feedback and satisfaction level in our real time dashboard. Study your guests’ behavior through analytics.
The world’s first Automated Guest Engagement platform for hotels, powered by IBM Watson™
Free your staff up to focus on face-to-face interactions.
Recover from service failures in real time, so every guest leaves satisfied.
Common guest questions and concerns get instant answers from Ivy, reducing call volume and wait times.
Designed in concert with hotel owners and operators, Ivy has ushered in the next generation of guest engagement and online reputation management.
Learn how smart hotels are driving more profitable revenue and increasing guest satisfaction scores in our case studies.Get Case Studies