Text with
your guests

Ivy combines human expertise and automation to provide accurate and timely guest communication, freeing up hotel staff and enhancing your guest experience.


  • The only hospitality technology company
    that is backed by Google

Trusted by Leading Hotels & Brands

Ivy is your
guests’ single
point of contact

Ivy can easily communicate with guests pre-arrival. Early check-in requests?
Sure. Room ready notifications?
Ivy can do that, too.

Request a Demo

Ivy welcomes guests and personalizes their stay. Whatever your guest’s needs, Ivy can respond in under a second.

Request a Demo

Ivy proactively checks in with guests to assess sentiment mid-stay, promoting positive reviews and correcting service failures before departure.

Request a Demo

Ivy enables virtual checkout, eliminating lines and allowing for faster room turnover. Late checkout requests? Ivy can drive incremental revenue with late checkout for a fee.

Request a Demo

Ivy increases

guest satisfaction

Ivy users gave the properties approximately 10 points higher satisfaction scores. “That’s a pretty incredible gain,” said Marino. “To get that another way, I’d probably have to double my staff on the ground or do something else extraordinary.” – Skift 2019

  • Michael Marino
    Chief Experience Officer

Ivy Analytics
improves your

Gain insight into your guest experience and operation with Ivy’s robust analytics, and manage all guest requests in one place.

Request a Demo

Elevate your guest experience

Explore the many ways Ivy is communicating with guests and increasing satisfaction scores.

Text with your guests
from anywhere, at anytime

Integrates with
Amazon Alexa and Google Assistant

Communicate with guests
during the booking process